Online and mobile community to quickly connect employers to local, relevant case managers when an insurance claim is filed.
Injury Management System (IMS) partnered with Integritas to find a solution to the high costs and time required by employers when trying to find a case worker to support an injured worker insurance claim.
The solution was CM Connect, a web and mobile accessible community that allows employers to find a case manager in the region, state or city they are needed – a critical cost-savings factors considering up to 30% of the employer is case manager travel time and expenses.
CM Connect doesn’t stop at just the initial connection but provides a communication platform so that employers and case managers can have direct in-tool dialogue and case tracking – significantly minimizing the time required by employers to track down status and respond to questions.
Features and Functionality
- Browser based
- Mobile app
- User friendly and intuitive
- User Experience (UX)
- Data storage and infrastructure